Purchase Policy

Payment

We accept check, wire transfer, and all major credit cards. For International clients, we can only accept payments made by Bank wire transfer, and credit card. For payments by check, the items will be shipped once the funds have been received. 

Payment Plans are available upon the clients request. 

Conditions of Sale Through Our Website

The buyer has 3 days after receiving the piece to notify us if they wish to return it. After we have been notified, the client has 7 business days for the piece to be returned to us. The piece must be returned with insured shipping, arrive in the same condition as received, and in the same manner of packaging as it left the gallery. 

Please note that return shipping and insurance costs are paid for by the buyer. 

Once the piece is returned, we will refund the purchase price. 

If the 3-day mark has expired, a gallery credit for the total amount will be issued. 

Any item acquired via a payment plan and returned, will receive gallery credit for the amount received. 

*Items purchase in-person and without shipping, will receive gallery credit for the amount received, as the piece is vetted at that time. 

Please contact us if you have any questions or comments regarding our satisfaction guarantee policy or regarding a piece you purchased.  shop@thearticlesofvirtu.com 

All inventory items offered are always subject to prior sale. 

Shipping and Handling

We can assist with any shipping arrangements to all destinations around the world. Our wide range and frequent usage of the same shippers offers very competitive prices. All pieces leaving us will be properly packed by the shipper or crated if necessary. 

All packing, shipping and insurance costs are at the buyers expense. 

Processing and handling takes 3 to 5 days.  

General

We guarantee that all descriptions given to each inventory item are true and accurate to the best of our knowledge. The information given on the website or on the invoice at time of sale can serve as a certificate of authenticity and for insurance purposes. 

To Decorators and Trade Members

 When asking for more information about any inventory item, please advise us that you are in the trade. In addition, we require a current resale tax certificate when purchasing a piece. We always appreciate our strong and lasting relationships with other dealers and those in the design industry. 

Lifetime Return Policy

We accept the return of previously purchased pieces, from the same client, in exchange for gallery credit. Pieces can be returned at any time. Credit will be issued in the amount originally paid for the piece and can be used towards the purchase of any other piece(s) in our inventory. 

The returned piece must be in the same original condition as the day of purchase. 

Please know any item acquired via a payment plan and returned, will receive credit. 

Altered or modified pieces do not qualify for a return.  Credits are non-transferable and do not expire.

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